Passion. Experience. Dedication.

For Veterans By Veterans

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Operation: Connect was borne from a mutual passion to connect veterans to each other and to a variety of resources to help them thrive in corporate workplaces. We believe that serving those that have served our country makes organizations stronger. That is the energy that sets us apart.

Meet the Team

Alexis Parnell, BSN, MSN, CHC

Whole Health & Wellness Expert

As an Inspirational Wellness Speaker, retired/former Board Certified Nurse Practitioner, Registered Nurse and Certified Health Coach, Alexis has been around the healthcare industry for 20+ years. She is a veteran, wife of a retired veteran, parent of a combat veteran and the mother of 4, the youngest of which has Down Syndrome. She brings a wealth of knowledge in nutrition and passion for empowering veterans with their health, mind, body and spirit.

Alexis is passionate about gut health and she focuses on helping military veterans, active duty military warriors and their spouses to regain their footing through proper nutrition, movement and habit change coaching. She does this through 1:1 coaching, VIP intensive programs, inspirational wellness speaking in corporate retreats, online membership support and self-paced programs with a focus on balance for the whole person.

Although Alexis is not a therapist of any kind, she believes in supporting each individual’s efforts to holistically clean up their physical, mental and emotional house. Our experiences in life can stagger us, sometimes causing us to misfire and act in ways that are detrimental to our happiness and well-being, and negatively affect those around us, both in and out of the workplace. Alexis' mission is to empower others to be the best version of themselves.

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Dawn Pensack, EFT

Emotional Wellness Expert

As a Certified Emotional Freedom Techniques (EFT) Practitioner and former teacher, Dawn empowers veterans to embrace a new life after service, where they can have strong relationships, inner happiness and a new belief system about themselves and what they can accomplish. In the last few years, she has been working with veterans to provide them the tools they need to overcome symptoms of stress, anxiety, depression and PTSD. Dawn has been featured on various platforms, most recently she was featured on one of the top ten EFT/tapping podcasts.

Dawn uses EFT and other mind/body techniques to help veterans understand that they can have healing through acceptance while learning to process and release what is no longer serving and supporting them. This is the foundation for success in the civilian and corporate world as they break free from past emotional barriers and learn a new way of doing, speaking, and differentiating between their expectations and their former reality.

Although Dawn teaches different modalities for healing, EFT is her main method to achieve the ultimate goal –a healthy emotional state. When a veteran is able to shift their mindset to a healthy emotional state, they can tap into their peak performance state and achieve unimaginable success. With the skills, knowledge, and experience veterans bring to the table, EFT can help them achieve their potential in a corporate setting, where life and structure is quite different.

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Lori Norris, JCTC, CPRW

Veteran Career Success Expert

As a certified Job and Career Transition Coach (JCTC) and Certified Professional Resume Writer (CPRW), Lori has been helping veterans from all branches of the military navigate their post-military careers since 2005. Whether leading classroom training, facilitating online courses or working one-on-one providing coaching, she has positively impacted the careers of thousands of veterans.

Lori considers herself bilingual. Though she doesn’t speak a foreign language, she speaks the language of the U.S. military. Lori has served as a skills translator, educating veterans how to translate military terminology and she uses this knowledge to advocate for veteran employment and bridge the communication gap between veterans and their employers. She has helped countless job seekers, at all levels and in all career field specialties, by providing compelling resumes, cover letters, LinkedIn profiles and job search strategies to achieve career success.

Prior to entering the career services industry in 2003, Lori spent 8 years as a corporate hiring manager with a major retail corporation. This background in screening resumes and interviewing candidates gives her an understanding of the other side of the hiring process. She has made it her mission to use her knowledge of hiring practices to educate veterans with current knowledge of the job search process and achieve success in the next phase of their career.

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Michelle Reitzner, MAPP

Positive Psychology & Resilience Expert

As one of the first 300 people worldwide to receive a Masters in Applied Positive Psychology (MAPP) from the University of Pennsylvania, Michelle’s specialty is helping people thrive in work and in life. As a former Captain in the Wisconsin Army National Guard, Michelle understands the unique challenges that veterans face in the civilian workforce and she uses group training sessions and 1:1 coaching to help clients bounce back better from setbacks, strengthen relationships and improve communication.

Michelle works alongside change-agents within organizations to cultivate leadership, resilience, engagement and wellbeing. She is passionate about effecting positive change in the workplace because a thriving workforce is the cornerstone of flourishing families and communities.

Michelle was at the forefront of the Army's initiative to increase resilience and enhance the performance of Soldiers and their family members. She launched this program statewide and has since trained thousands in resilience and positive psychology tools. She saw firsthand the transformational impact this training had at the individual level and the ripple effect created throughout the organization. It is her mission to introduce tools that will create that ripple effect in every workplace.

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Let's Chat.

This research-based program is designed for veterans by veterans to address their unique needs in their transition out of the military. Fill out the form below to learn more about how we can help!

Contact Us: (571) 293-0577 or [email protected]


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